What our customers are saying

We love putting new hot tubs in place for our customers or repairing/servicing existing hot tubs.  See what they say about us.

Hot tub Response has been awarded the contract to service all of our hot tub customers and deliver/install all new Wellis and Villeroy & Boch hot tubs this year. This also includes all out of warranty work on hot tubs. So far we have been very pleased with their professional attitude and prompt time-keeping. We look forward to a successful year working with Hot Tub Response.
Angela Sharma
Everything went incredibly smoothly with the whole job and all of the people I have dealt with have been incredibly professional. Was a bit scary seeing the crane get into a pretty tight space and lifting the tub over the roof but it is now all up and running, i'm connected to the app and it is heating up. I've had a good walk through of the chemicals and how to maintain the filter etc. If there are any additional things you think it is worth me getting hold of from you re keeping things well maintained do let me know. But awesome job from all concerned! Cheers
Via Email
Very good service and very knowledgeable. The price was very fair. They were both friendly. Would definitely use them again.
Hollie Searle
Via Google
We just wanted to say how great the two guys were that installed our spa recently. They arrived on time, were helpful, gave us lots of useful advice and did a great job!
Geoff and Gill
Via Email
Contacted hot tub response as my tub wouldn’t heat up they came round the next day and found the problem within 10 minutes ordered and fitted the part within 2 days working fine now very honest and professional service would highly recommended.
David Small
Via Google
excellent service that you can’t fault , not just professionals but very friendly aswell , I’ve always been happy with these guys and look foward to using them fir the foreseeable future
Shaun Sadler
Via Google
Very refreshing to have 2 lovely and honest guys come out and know what they're talking about. A huge recommendation from me. Thankyou to Kieran and Sid for renewing my trust in tradesmen!
Lisa Wade
Via Google
Awesome service ! Found the fault with my hot tub and fixed it when supplier couldn't ! Would I recommend these guys ? You bet !
Alan F G
Via Google

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