Hot Tub Installation

Hot Tub Response Does Your Spa Installation

Many Hot Tubs, such as Wellis and Villeroy & Boch, are portable and totally self-contained, with no special plumbing or drainage needed. All that’s required is a flat, level surface, such as a patio or deck which can support up to 2000 Kg. It’s up to you where to place your spa, taking into consideration privacy and access. A licensed electrician can supply wiring to a 20 or 32 amp circuit. Then fill your spa using a simple garden hose, add the chemicals and you’re ready to enjoy the pleasure of your hot tub within the next morning.

If you are considering placing the hot tub on an elevated deck, platform, or indoors, we recommend that you consult a structural engineer or contractor prior to installation. Make sure the spa is positioned so that access to the equipment compartment and all side panels will not be blocked. Be certain that your installation will meet all city and local safety codes and requirements.

If you have any questions about installation please call us before commencing works. We can provide customers with a site visit if necessary to advise on all installation matters

Site Preparation

Your hot tub has been engineered for installation on any firm level surface. While a concrete slab is the best for long-term use, other solid foundations are acceptable. Other suggestions include Pea Gravel or crushed rock, railroad ties, or pre-cast stepping-stones. As a homeowner, it is your responsibility to provide a suitable, level foundation for your spa since most delivery crews are not equipped to level or prepare sites.

Keep in mind that placing the hot tub on grass or dirt may increase the amount of debris that is inadvertently brought into the spa water on users feet. It is important to note that structural damage resulting from incorrect placement on an inadequate foundation is not covered under the spa’s structural warranty.

Caution: If your hot tub is to be mounted below ground level, ensure that there is sufficient drainage for rainwater runoff and equipment access.

Outdoor Ground Level Installation

It’s critical that you have a solid foundation for support. We recommend that you place patio stones or concrete slabs underneath spaced out evenly. The stones should be at least two inches thick and twelve inches square. Even with stones in place, the hot tub will possibly settle and become un-level and may require re-levelling over time.

Deck Installation

You must know the deck’s maximum load capacity to be certain your deck can support your hot tub. Consult a qualified building contractor or structural engineer.


Electrical Preparation

Most tubs do not come with wiring (unless they are a one pump plug and play type model) so a qualified electrician is needed to provide a suitable electrical supply taken from a dedicated RCD in your fuse board. 2 pump tubs require a 20 amp feed and 3 pump tubs will need a 32amp feed. Heating elements tend to be are rated at 3kW but it is recommended you check with the manufacturer.  Download the full requirements below

Access and Delivery

A spa can be delivered either flat or in the vertical position on a delivery cart, as long as there is sufficient clearance and a firm base on which to roll the cart. Please contact us to find the height and width added by the delivery cart which we will use to deliver your new spa so that you may determine whether it will fit through the intended delivery route.

Keep in mind that the spa must remain on the delivery cart (if a cart is being used) at all times. Therefore. it may be necessary to remove a gate or partially dismantle a fence in order to provide an unobstructed passageway.

If the spa must be removed from the delivery cart in order to go over a wall, or because the entry is too narrow, a crane will be required. Don’t panic, the use of a crane is common practice to avoid damage to your property.

As we supply the deepest hot tubs available width restrictions apply. 40 inches (101cm) is required for width access. Crane access can be used for tricky situations, but this would be the customer’s responsibility.